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Hello, my name is ***** ***** I am a professional here at Just Answer. I have noticed that your question was not getting a response and thought I would see if you still need help with this.I apologize for the delay and I hope I can still assist you with this here.Unfortunately if the system needs to be reset and programmed there is no way for you to do this your self and your owners Manuel is correct, this will need to be done by your dealer. No way around it.
Your are not charged unless you rate the service, any money you have placed in your account remains your. Unfortunately sometime we can not provide you with everything but the answer stand and sorry we could not be more helpful