How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask vwnewton Your Own Question
vwnewton
vwnewton, VW Owner,ASE Master and L1 Advanced
Category: VW
Satisfied Customers: 307
Experience:  25 years of VW obsession turned into a job, last 15 years as a VW Tech.
13710235
Type Your VW Question Here...
vwnewton is online now
A new question is answered every 9 seconds

I have a 2012 touareg and the driver side door locks (the

Customer Question

I have a 2012 touareg and the driver side door locks (the button inside the car) work intermittently as well as the set button. I was able to program both key fobs and they worked fine but now the keys will not reset seat settings and pushing the 1,2, or 3 buttons will not reset seats either. The light on the set button does not light up. Key fobs work fine unlocking doors and hatch.
Any suggestions on what the problem might be?
Submitted: 1 year ago.
Category: VW
Expert:  chris replied 1 year ago.

you have two separate problems the first is you have a failing door lock button that only works sometimes, the second is the seat memory issue, it is hard to guess what the problem is for this issue, it could be a module or the buttons or a wiring issue, you really need a VW specific scantool to see what is going on in the control module, but for sure the door lock button is going bad, this is a common problem