Have Volkswagen Questions? Ask an Expert Now.
hi do you mean you cannot open the door ??
Yes neither from inside or outside
when you do the lock unlock from the door switch do the lever move ??
Yes both levers (inside and outside levers move when pulled but door will not open)
ok you have a problem with the door lock actuator it will need to be replace
it is mechanically stuck
you will need the pros for this is the door penal will have to be remove with out opening the door and easy. and not cheap to replace .
sorry for the long wait if you have any more questions please ask .
hi , if you have no more questions can you please rate the service as thi sis the only way for me to get pay thanks.