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2011 VW: loses power..low speed..factory recall on dampeners done

 

Customer Question

2011 VW diesel Jetta wagon engine "coughs" momentarily loses power almost always at low speed more frequently related to warmer weather. On going problem. Had factory recall on "dampeners" done. Multipel fuel sources. Current odometer 14000 miles.

 

Optional Information:
Make: Volkswagen
Model: sport wagon
Year: 2011

Already Tried:
Different fuel souces Recall dampner repair

Submitted: 306 days and 1 hours ago.
Category: VW
Value: $29
Status: CLOSED
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Expert:  Cardoctor74 replied 306 days and 1 hours ago.

Is the engine light ever on?

Customer replied 306 days and 1 hours ago.

No

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Expert:  Cardoctor74 replied 306 days and 1 hours ago.

Did this start happening right after the recall?

Customer replied 306 days and 1 hours ago.

No, has happened since getting the car new.

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Expert:  Cardoctor74 replied 306 days and 1 hours ago.

Ok has the mass air flow sensor been checked and diagnostics run on the vehicle?

Customer replied 306 days and 1 hours ago.

Don't know about air flow sensor but having it to the dealer I have to assume diagnostics have been run

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Expert:  Cardoctor74 replied 306 days and 1 hours ago.

Ok what has the dealer told you so far?Have they tried to update the ECM?

Customer replied 306 days and 1 hours ago.

Information recieved so far, they have not reproduced symptoms on ride around the block. I don't know about updating of the ECM.

Customer replied 306 days ago.

Relist: Other.
Your message that the mechanic answering my question may be helping others so now I would like other mechanics to assist with a answer to my question

Accepted Answer

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Expert:  Cardoctor74 replied 305 days and 23 hours ago.

Ok sorry for the delay lost internet connection.What they need to do is have the dealers scanner hooked up to the vehicle in the data list screen.This will list all sensors and there readings to see whats actually failing when this issue happens.This is the correct way to diagnose this issue.Also you can contact Volkswagen corperate and open up a case for this issue and if they do not fix this for you at the dealer they will send an engineer down to look at the vehicle.These would be the next steps.Hoped this helped.Positive feedback and bonuses greatly appreciated.

Expert TypeASE Certified Technician
Category: VW
Pos. Feedback: 98.4 %
Accepts: 1437
Answered: 6/7/2012

Experience: Certified to fix all makes and models

Ask this Expert a Question >
Customer replied 305 days and 23 hours ago.

There has been nothing recorded on the data list. Perhaps VW office will have some suggestions. Thanks

 
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