How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Matt Your Own Question

Matt
Matt, Engineer
Category: VW
Satisfied Customers: 17005
Experience:  Mechanical Engineer with 20 years experience in the auto industry, 8 yrs in formula 1 engine testing
12772297
Type Your VW Question Here...
Matt is online now
A new question is answered every 9 seconds

1999 vw: beetle..wont shift..of 3 gear, doesnt down shift either

Resolved Question:

1999 vw new beetle wont shift out of 3 gear, doesnt down shift either. Started doing this after we ran it through a carwash with undercarriage wash
Submitted: 4 years ago.
Category: VW
Expert:  Matt replied 4 years ago.
Hello

Is the car automatic or manual?
Customer: replied 4 years ago.
automatic
Expert:  Matt replied 4 years ago.
Hello

I'd take a look at the colour of the transmission oil it should be a dark red colour if its black then its needs changing together with its oil filter. Also check its level with the gearbox warm and just after you've moved the selector through all the positions leaving it for a few seconds in each one and then back to park.

You can top up the box through the dipstick tube if required and make sure you use the correct oil for your car as the fluids are not all the same. Some manufacturers recommended a change of the type of fluid - Speak to the local dealer and parts dept - they will advise you on the updated fluid to use..

If that’s all OK then check all the connections to the solenoids on the top or side of the gearbox, remove each connector in turn and spray with contact cleaner. Check that the wiring to the gearbox is in good condition with no chafing or frayed wire

Then - you should top up if low and re try it - or, if its level is ok - and condition is ok - then the next step is to drain it off - open it up and clean the filters inside -- refill and retry it..

Often - just doing the above cures many troubles with these - and you certainly can't condemn the unit without doing the above...

Shift issues can also be a loose or worn out shifter cable or loose bolts in the shift mechanism resulting in that the transmission may not be fully engaged into drive

So do that and go from there. If you do still have troubles after that - then the next best move is to let a local Auto Transmission Specialist have a look at it -- they can often repair the unit considerably cheaper than replacement..
Matt, Engineer
Category: VW
Satisfied Customers: 17005
Experience: Mechanical Engineer with 20 years experience in the auto industry, 8 yrs in formula 1 engine testing
Matt and other VW Specialists are ready to help you
Customer: replied 4 years ago.
Thanks
Expert:  Matt replied 4 years ago.
No problem
Expert:  Matt replied 4 years ago.
Hello

I've just be given some more information by another expert its possible that transmission is in 'safe' mode. It will only release when the fault / diagnostic codes are read and cleared.

Check all codes for cause of safe mode.

Thanks to rrmann for the advice

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry. Stephanie P Elm City, NC
< Last | Next >
  • I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry. Stephanie P Elm City, NC
  • used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future. David L. Richmond, TX
  • 9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much. Phil Marysville, CA
  • Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible. Charles Walnut Creek, CA
  • As a single woman, I really appreciate an excellent and affordable opinion.
    Thank you Geordie, I will not hesitate to contact justanswer in the future!
    Sue Charleston, WV
  • Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, Frank...you do indeed know your stuff. Jim Castleberry, FL
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
 
 
 

Meet The Experts:

 
 
 
  • vwnewton

    VW Owner,ASE Master and L1 Advanced

    Satisfied Customers:

    307
    25 years of VW obsession turned into a job, last 15 years as a VW Tech.
< Last | Next >
  • http://ww2.justanswer.com/uploads/vwnewton/2008-12-27_221405_JA_avatar.jpg vwnewton's Avatar

    vwnewton

    VW Owner,ASE Master and L1 Advanced

    Satisfied Customers:

    307
    25 years of VW obsession turned into a job, last 15 years as a VW Tech.
  • http://ww2.justanswer.com/uploads/audidoc/2008-12-23_175252_headshot.jpg VWDoc's Avatar

    VWDoc

    Independent VW Shop owner

    Satisfied Customers:

    1713
    20 years of experience working with VW's. Independent European shop owner and technician.
  • http://ww2.justanswer.com/uploads/35/350matt/2012-6-7_182356_matsavatr.64x64.jpg Matt's Avatar

    Matt

    Engineer

    Satisfied Customers:

    506
    Mechanical Engineer with 20 years experience in the auto industry, 8 yrs in formula 1 engine testing
  • http://ww2.justanswer.com/uploads/CA/carbezerk/2011-3-13_103612_SAM0048.64x64.JPG Martin's Avatar

    Martin

    auto electrical

    Satisfied Customers:

    475
    South African Trade Diploma in Auto Electrical
  • http://ww2.justanswer.com/uploads/terocoga/2009-08-17_050126_015.JPG RobJackson's Avatar

    RobJackson

    VW Mechanic

    Satisfied Customers:

    416
    Started working in VW/Audi dealership in 1999. 2009 Registered and Certified VW Tech. ASE Master
  • http://ww2.justanswer.com/uploads/TI/tim37857/2011-10-28_23053_S6301814.64x64.JPG Tim's Auto Repair's Avatar

    Tim's Auto Repair

    mechanic

    Satisfied Customers:

    397
    Have owned a repair shop for 25 yrs.
  • http://ww2.justanswer.com/uploads/RO/rodcuda/2011-7-25_224114_Donhoff1.64x64.JPG Neal's Avatar

    Neal

    VW Mechanic

    Satisfied Customers:

    391
    Shop owner and experienced in most brands.