I am not sure. Are they come together or have to purchase separately?
I went to an independent dealer when the airbag light was on. He got the fault code 00588 and told me that the clock spring needed to be replaced.
I have them replaced the clock spring, timing belt and water pump on last Thursday. But the airbag light didn't go off and followed with ASR light's on. They told me that was due to the clock spring didn't readapt by itself. But once they have both airbag light and ASR light off, the ABS light was on. So they erased everything and resetted the system. (That's what they said.) Lights were cleared.
I only have my car back for second day, and the airbag light came back on this morning.
How much does it costs for the harness? Is there any other names for the harness?
How will I know if they include it during the clock spring replacement? From the invoice, it only stated the clock spring with $460 (is it considered as a reasonable price?). And also, will you also recommend your customer to replace the clock spring as first choice when you get this fault code?
The dealer keeps claiming that it has nothing to do with what they have done and being unfriendly. They just not returning my calls and not updated the information to me about my car. That's why I would like to know if they are reliable too.
Your invoice has to have all the parts that were put on your car separately so if it is not on there then they did not replace it. I usually replace them both at the same time, if you have the same fault code in the system that you did when you brought in there then they obviously did not fix your problem. You also want to make sure they got you the correct part for your car. This is there problem they should make it right for you.
For the first time after they replaced the clock spring and the airbag light was still on, they claimed that it was due to the bad clock spring they have ordered. So they ordered another one and replaced it, but the ASR light didn't go off. Then they sent my car to a specialized VW dealer (not actual VW dealer).
And when the ABS light was on, they said that my brake stuck in the "bleed mode" and it's unsafe to drive. Do you think these can be caused by the not replaced harness that you mentioned? (I am not questioning you, I just want to clarify that a lot of problems occurred after the clock spring replacement.)
Should I "recommend" them to check on the harness? (Is there any ways to check it? Or I will only know after I replaced it?)
Originally, they quoted the clock spring for $250. Then they used my VIN number to order the part and it turned out to be $460, excluding the labor charges. And they didn't show me the old parts that they replaced.
1) Airbag light on-- diagnosed fault code 00588.
2) Clock spring replaced -- airbag and ASR lights on.
3) After readapatation --- ABS light on, airbag and ASR lights off.
4) System reset --- all lights cleared.
5) Now -- airbag light turned back on.
Sorry, I may have given too much information at one time and make you confused.
The airbag light I would still ask them about the harness.
The reason the ABS light came on is because the clock spring works with the traction control which is controlled by the Abs module, the module needs to know where the center of the steering wheel is so that it can tell if your vehicle is going straight or turning or out of control so the ASR can step in to keep you safe. After replacing the clock spring there is a centering procedure that needs to be done or the ABS, and ASR light will come on until it relearns the centered position. The reason it was more expensive is due tho the fact that it has ASR.
Ya, they have relearned that manually. And since they have done the relearned and system reset, seems like the harness is probably the causes now.
To make sure with you again, is harness the only name for the part? I just don't want to give them the wrong informatioin and end up to waste more money.