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Below are factory directions:
speciality pliers mentioned in directions can be obtained from any parts store for about $10. just ask for a door trim tool
If you are having a problem with the window having fallen into the door because the window clips broke, it is likely covered by the warranty extension on this. (7 years, unlimited miles) There is a kit that will replace the window clips on both doors, plus replace the cable on the affected door if that has been torn up by the regulator motor.
If you have another issue we can help you get the carrier panel off.