this may be the problem sense you had a burnt smell and they ar harder to operate
please ACCEPT my answer so I can get credit for my work.i don't receive commission unless you do ..i'm not always going to be giving you good news,so please dont let this stand in the way of you accepting my answer.it does not cost you more money.we will still be able to communicate.. Bonuses and positive feedback are appreciated!if you are not satisfied with my answer,please do not leave bad feed back,i will gladly opt out and let another expert handle the question.PLEASE ASK IF YOU NEED MORE HELP
Fig. Removing the control panel face plate
Fig. Location of the control panel retaining screws
NOTE The temperature display can be changed for Fahrenheit to Celsius by holding the ECON button and pressing the AUTO button.
If the control unit fails a default setting of 75°F (24°C) is used. The climate control can be checked for faults using a suitable scan tool such as the VAG 1551 or VAG 1552. If replaced, the control unit may have to have the basic settings programmed.
NOTE The temperature display can be changed for Fahrenheit to Celsius by pressing the recirculating air button and the temperature '+' button at the same time.
Fig. Loosen the glove box cover (1) with the clips (2) from the instrument panel (3). Then, pull out the cover (1 arrow)
Fig. Exploded view of the center console
Fig. View of the glove compartment bolts (arrows). Note that bolt (2) secured the glove compartment (1) and the carrier plate and is located behind the center console
Fig. Exploded view of the lower steering column trim- bolts (1), left trim (2), bots (3) and trim (4)
Fig. Carefully remove the control panel trim with a suitable tool
Fig. After removing the control panel, check that the cables move freely by moving them back and forth (arrows)
NOTE The cable sleeve ends are color coded. All air flaps must audibly move onto end stops when turning controls. Always check cables before installing. Replace binding or damaged cables.
Fig. Hold the cable end (1) at an angle, then press it onto the control level (2), arrow
Fig. Insert the cables (1) into the clip (2)
Fig. Lift out the controls with cables from the instrument panel in the direction of the arrow
NOTE The cable sleeves are color coded. The footwell/defrost flap cable is green, The central flap cable is yellow and the temperature flap cable is beige. All flaps must audibly move onto stops when turning the controls. Always check the cables before installing. Replace any tight or damaged cables.
Fig. Attach the cable (1) to the actuating arm as shown (arrow)
Fig. Press the cable for footwell/defrost, cable for temperature flap and cable for central flap(1) into the retainer (2) until it engages.
Fig. Carefully remove the trim panel by depressing the locating lugs (arrows) with a tape-covered screwdriver. Be very careful not to damage the instrument panel
Fig. Unfasten the instrument panel screws (arrows)
NOTE The cable sleeve ends are color coded.
Fig. Press the footwell/defrost or central flap cable (1) into the mount (2) until it is properly engaged
Fig. Insert the temperature flap cable (1) into the mount opening (arrow B). Turn (arrow A) the temperature flap cable (1) until it is engaged into the air distributor housing (2)