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Wolfgang
Wolfgang, VW Master Technician
Category: VW
Satisfied Customers: 4275
Experience:  Senior VW Master Tech 15 yrs
19871424
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My 2004 VW tourans tailgate wont lock and the door will raise

Resolved Question:

My 2004 VW touran's tailgate wont lock and the door will raise itself when the car is in motion. I have tried slamming it hard but to no avial.. what could be the problem??
Submitted: 7 years ago.
Category: VW
Expert:  Wolfgang replied 7 years ago.
you need to take the rear lid trimoff to see if you have a latch linkage fault or the latch itself broken!!!

the latches are known to break but u need to check the linkage to make sure it is ok and nothing sticking and out of the ordinary!!


please press the green accept button for information exchanged

thank you
Customer: replied 7 years ago.
Thanks for getting back to me; I have taken ther rear trim off and accessed the latch which according to the manual is used to open the tailgate manually. It does move from side to side but the spring seems intact. What I noticed though is that the hook like structure which is meant to go round the knob that protrudes from the bottom when the tailgate makes contact with the bottom bit does not move and lock into place. When I used a screw driver to mimic the effect of contact it does go round the screwdriver however despite slamming the door numerous times it just does not budge. I was wondering if some kind of magnet was required in order to pull this hook round the knob
Expert:  Wolfgang replied 7 years ago.
FIRST THE LINKAGE AT THE LATCH IN THE LID DISCONNECT AND THEN SEE IF THE LATCH WILL LOCK W/ SCREWDRIVER IF NOT REPLACE THE LATCH.IT IS BROKEN U WILL NEED A NEW ONE


PLEASE PRESS THE GREEN ACCEPT BUTTON FOR THE INFORMATION EXCHANGED

THANK U
Customer: replied 7 years ago.
Looks like the latch is broken do I need to change just the latch or the entire unit. I am contemplating on taking it to the garage but do not want to be ripped off so I just want an idea. Also have you any idea how much the part costs in GBP??
Expert:  Wolfgang replied 7 years ago.
<p>the latch is about $50.00 us and labor is 90.00</p><p> </p><p> </p><p> </p><p>please press the green accept button for the consultation given </p><p>bonus appreciated</p><p> </p><p>thank you</p>
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