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Eric
Eric, Automotive Repair Shop Manager
Category: Volvo
Satisfied Customers: 31101
Experience:  20+ yrs. experience as repair shop manager and technician.
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Ignition key will not turn Car in pulled in front first in

Customer Question

ignition key will not turn Car in pulled in front first in open garage. How to get to repair shop. Can it be towed?
JA: Can you turn the steering wheel at all? And what about the key? Is it worn or damaged?
Customer: Tried turning steering wheel, did turn. The key is not worn or damaged.
JA: What is the model/year of your Volvo?
Customer: 2006 xc90
JA: Are you fixing your XC90 yourself? What have you tried so far?
Customer: No I will have it taken to a shop for repair.
JA: Anything else you want the mechanic to know before I connect you?
Customer: I am worried that they will cause damage trying to get it out of the open garage. And I need to know if it can be towed.
Submitted: 3 months ago.
Category: Volvo
Expert:  Eric replied 3 months ago.

HI,

Ok, it can be towed and pulled out of the garage if done correctly. You will need to explain the situation to the tow company and explain that they need to send someone that will disconnect the shift linkage at the top of the transmission and manually shift the lever from park to neutral.

Now, before doing this, try doing the following to get the key to turn - insert the key into the ignition and with a hammer, GENTLY tap around the ignition cylinder as you try to turn the key - for sticking ignition cylinders this works like a charm

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Expert:  Eric replied 3 months ago.

I noticed we have not yet resolved your concern you asked about. I would sure appreciate it if you would reply so I can offer my skills and knowledge and repair guide access to help as best I can.
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