How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Enes Your Own Question
Enes
Enes, VOLVO Master Technician
Category: Volvo
Satisfied Customers: 4904
Experience:  15+YEARS WITH VOLVO AS THE MASTER VOLVO MECHANIC&Ase
20168386
Type Your Volvo Question Here...
Enes is online now
A new question is answered every 9 seconds

My key is stuck in the ignition. 2006 s40, Cannot turn

Customer Question

My key is stuck in the ignition. 2006 s40
JA: Can you turn the steering wheel at all? And what about the key? Is it worn or damaged?
Customer: Cannot turn wheel, key seems to be ok. When my son had the car, this happened quite a lot. I've had it for almost 2 years, this is the first for me.
JA: Are you fixing your S40 yourself? What have you tried so far?
Customer: Tried turning wheel, nothing. I'm in a parking lot about 15 miles from home with my 2 & 3 year old grandchildren. Asking to see if there is something I can do!
JA: Anything else you want the mechanic to know before I connect you?
Customer: No
Submitted: 3 months ago.
Category: Volvo
Expert:  Chris (aka-Moose) replied 3 months ago.

Welcome, I'm Chris (aka Moose) I prefer to work when others don't, I am here around lunch and after dinner till after midnight.working after noon till just after midnight.

  • Sorry no one has helped yet.
  • Yes, you have been charged already.
  • Yes, I am aware of the time you asked your question and time I am responding.
  • I will be online a couple more hours after this post.
  • This is not an answer to your question, just an inquiry if your still needing/wanting help. Because I believe I can help.
Customer: replied 3 months ago.
I am still needing/wanting help.
Expert:  Chris (aka-Moose) replied 3 months ago.

Super,

What position is the key stuck in?

The key will not turn forward or backwards?

Customer: replied 3 months ago.
The key is stuck between "off" and the first mark on the ignition switch. The key turns both ways, but I cannot take it out of the ignition.
Expert:  Chris (aka-Moose) replied 3 months ago.

Will the key make it to the run position where all the instrument cluster lights come on?

Are you able to shift into and out of park?

Customer: replied 3 months ago.
The only thing that works is the automatic locks when the key is turned all the way to run. No windows, not shifting, etc.
Expert:  Chris (aka-Moose) replied 3 months ago.

Have you verified the battery voltage is good at 12.6 volts?

Do you have a volt meter handy to do some testing on the vehicle?

Customer: replied 3 months ago.
The battery is brand new as of three weeks ago.
Expert:  Chris (aka-Moose) replied 3 months ago.

Do you have a volt meter handy to do some testing on the vehicle?

Customer: replied 3 months ago.
I can't do it right now, but my husband can look into it tomorrow. What should it read?
Expert:  Chris (aka-Moose) replied 3 months ago.

Sorry I thought I was speaking with the person doing the diagnostics and repairs. I rarely have good luck diagnosing through a 3rd person. I will opt out and see if someone else wants to help.

Related Volvo Questions