Hello and thanks for your question. My name is XXXXX XXXXX I will do all I can to help.
If you can post your VIN number for me, I can get the radio code for you. It is a 4 digit code you will just enter it in the radio where the channel preset numbers are.
OK, I just realized it is past 6 pm eastern time, and the parts department is closed. I have to enter the VIN into Volvo database to get it, but I can't access it until tom. now. I can get it for you tom. in the a.m. Is that alright?
ok. I won't be charged again right? And do I just check my email tomorrow?
No you will not be charged again, yes, just log back in to the site, and I will have it for you. I believe it sends you an email when I post here and alerts you as well. But, this chat log doesn't go away when you log off the site, It will be here for a very long time. as I see my questions months later that are still on the site. I see you are new so I want to explain that to you.
ok. I am new and haven't set up account I will check this chat in my email tomorrow. Can you tell me was my $47 fee just a one time fee?
Yes, it should be a one time fee. There are subscribers and one time customers. I am a customer as well as a certified Volvo tech. I only answer questions in my spare time from home and do not handle any Credit Card transactions however. Send an email toXXX@XXXXXX.XXX and they will have all of that information for you.
Absolutely, You do see the email address correct?
Also, don't try to punch in anything, or then the radio says OFF, and you have to leave it powered up for a couple of hours until it says CODE again.
ok. I made an account. we won't try to put anything in. I will check chat tomorrow. thanks
Good morning. just checking in to see if you got the code :)