How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Enes Your Own Question

Enes
Enes, VOLVO Master Technician
Category: Volvo
Satisfied Customers: 4964
Experience:  15+YEARS WITH VOLVO AS THE MASTER VOLVO MECHANIC&Ase
20168386
Type Your Volvo Question Here...
Enes is online now
A new question is answered every 9 seconds

Volvo XC90: Volvo XC90 - reduced engine performance warning

Customer Question

Volvo XC90 - reduced engine performance warning and loss of power (limp mode) when cruise control re-activated. ETC changed (xemodex) which corrected erratic idle which started after the initial problem.
Submitted: 1 year ago.
Category: Volvo
Expert:  Enes replied 1 year ago.
Hello and welcome to Justanswer.com my name isXXXXX a Certified Volvo Car Expert Mechanic.I'm going to try to help you find the help you need .what fault codes do you get now ?
Customer: replied 1 year ago.

Are you referring to scanner codes?

Expert:  Enes replied 1 year ago.
Yes for the reduce perfromace there codes stored on scanner if you read do you have it ?
Customer: replied 1 year ago.

With respect to the latest incidents, which occurred yesterday I have not had the car scanned again. The ETC was installed on Friday and although it initially didn't seem to correct the erratic idle it did so after some time with the car was running really well. Nothing came up on the scans prior to and subsequent to the installation. As I mentioned, the car was running extremely well until I attempted to re-engage the cruise. As I was already well into my trip, I did not attempt this until I was nearly at my destination which is about 750 km from my home. It did exactly the same thing. I was thinking about taking it in to a shop near where I currently am working but thought it might be best to provide them with some information. Hence the call to Justanswers.

Expert:  Enes replied 1 year ago.
I can tell you more but I need the error codes what triggering fault to tell you more those xemodex etm are not the best it can be problem with that so is imprts not to cheat and read codes with scanner when you get that engine reduce perfromace
Customer: replied 1 year ago.

I will see if I can get the car scanned and will get back to you.

Expert:  Enes replied 1 year ago.
Ok
Customer: replied 1 year ago.

Enes


 


Just went to the shop but won't be able to get until Friday morning. They are extremely backed up. The weather has and continues to be extremely cold day time high is minus 25 Celsius today. Can we keep this open until then.


 

Expert:  Enes replied 1 year ago.
If you can rate me positive for my reply today would be great . Just reply next week to me here again is fine
Enes, VOLVO Master Technician
Category: Volvo
Satisfied Customers: 4964
Experience: 15+YEARS WITH VOLVO AS THE MASTER VOLVO MECHANIC&Ase
Enes and 4 other Volvo Specialists are ready to help you
Customer: replied 1 year ago.

Enes


 


If I close off today will that mean starting a new conversation and a new charge? I'm not quite sure how this works with payment.

Expert:  Enes replied 1 year ago.
You for new question only we can talk about same question is one fee only no extra charge only whrn younass new question different problem talk to you tomorrow
Customer: replied 1 year ago.

Enes


 


For the time being I will rate your answer as ok service. How do I continue the conversation with you once I have the car scanned?

Expert:  Enes replied 1 year ago.
FOLLOW UP HERE LIKE YOU DO NOW
Customer: replied 1 year ago.

 


Enes


 


Picking up where we left off. I took the volvo in to a local shop where they performed a diagnostic scan.



Codes were: 6814 -control module internal malfunction


981A - ECM internal fault?Intermittent fault


1200 - Air leakage intake


PO Intake air temperature sensor



They indicated that they were unable to duplicate concern.




Expert:  Enes replied 1 year ago.
I will take look
Customer: replied 1 year ago.

Enes


 


Waiting for your answer.

Expert:  Enes replied 1 year ago.
I will go thru codes and reply to you you will get email
Expert:  Enes replied 1 year ago.
The codes point more to ecu the engine module but what I like you to do clear all codes and reset. The ecu than drive if you installed xemodex etm and did not reset ecu it can report false reading
Customer: replied 1 year ago.

Enes


 


Your answer is not clear. I will need a more detailed explanation. I have the car back. The shop I took it to cleared the codes. What do you mean about re-setting the ecu.

Expert:  Enes replied 1 year ago.
Reseting car computer after installing any new part is must so it can learn new part . Reset is done clear all codes with scanner than disconnect battery plus and minus Cabels and than tape both battery cable ends together for 30 min that is a reset for ecu
Customer: replied 1 year ago.

Enes


 


Thanks for the info regarding the reset procedure.. As I mentioned previously the shop was unable to duplicate the problem and since I'll be away from my home for another few days (750 km) I'm somewhat reluctant about trying this until I get home. The shop recommended not using the cruise control. Does this make sense to you? Also, where is the ecu located and what it is involved in replacement i.e, labour and parts. Another thing that I forgot to mention and which the shop noticed is a problem with my signal lights which I was aware of and attribute to a faulty DIM ( unable to set clock) that I am intending to replace. Could this issue with the DIM be contributing to the current shut down problem? Also, I had forgotten that my horn was not working, which the shop rectified by replacing a blown fuse.

Expert:  Enes replied 1 year ago.
Ecu will cost you over 1000 is located under the hood next to washer solvent neck in black box . Dim problem you right you will need new or rebuilt dim can use a used dim . Do you know where to buy the dim ?
Customer: replied 1 year ago.

Enes


 


Not sure about your response about the DIM. Do you think that it might be causing or contributing to the problem that I am currently experiencing? What I know about the DIM is that Xemodex rebuilds these and sends them back for about $450.00. Cost is cheaper if you are a repair shop. . With this option re-programming is apparently not necessary. What would you recommend? Also, what do you think about waiting until I get home to do the ecu re-set? If necessary, does the ECU need to be installed by a dealer?

Expert:  Enes replied 1 year ago.
You can use xemodex for dim yes they ok for the dim . Ecu reset you can try first . If ecu needs to be replaced dealer only must install and program it !
Customer: replied 1 year ago.

Enes


 


You have not answered the question regarding the faulty DIM. Again


do you think that the problem with the DIM is possibly causing the problem that we are attempting to diagnose and correct?

Expert:  Enes replied 1 year ago.
No dim is seperate problem and is not causing other problem .
Customer: replied 1 year ago.

Enes


 


Thanks. I will attempt to followup on your suggestion.

Expert:  Enes replied 1 year ago.
Ok

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • The nearest Volvo dealer is 160 miles away. Best $15 bucks I have spent in a long time! Paul M Corpus Christi, TX
< Last | Next >
  • The nearest Volvo dealer is 160 miles away. Best $15 bucks I have spent in a long time! Paul M Corpus Christi, TX
  • I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry. Stephanie P Elm City, NC
  • used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future. David L. Richmond, TX
  • 9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much. Phil Marysville, CA
  • Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible. Charles Walnut Creek, CA
  • As a single woman, I really appreciate an excellent and affordable opinion.
    Thank you Geordie, I will not hesitate to contact justanswer in the future!
    Sue Charleston, WV
  • Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, Frank...you do indeed know your stuff. Jim Castleberry, FL
 
 
 

Meet The Experts:

 
 
 
  • Enes

    VOLVO Technician

    Satisfied Customers:

    4240
    15+YEARS WITH VOLVO AS THE MASTER VOLVO MECHANIC&Ase
< Last | Next >
  • http://ww2.justanswer.com/uploads/enesd/2009-12-27_031829_eneswork.jpg Enes's Avatar

    Enes

    VOLVO Technician

    Satisfied Customers:

    4240
    15+YEARS WITH VOLVO AS THE MASTER VOLVO MECHANIC&Ase
  • http://ww2.justanswer.com/uploads/IN/InTheIROC/2011-8-10_4561_5454.64x64.jpg Andy's Avatar

    Andy

    Volvo Expert Technician

    Satisfied Customers:

    3008
    One of only a handful of ACTUAL Volvo dealership technicians on JA, ASE Master Certified with L1
  • http://ww2.justanswer.com/uploads/VO/volvoexpert1/2012-6-7_32422_Billand54Merc2avitar3.64x64.JPG volvoexpert1's Avatar

    volvoexpert1

    ASE Certified Technician

    Satisfied Customers:

    990
    Volvo Master Technician with 15 years excusively with Volvos. Also ASE L1certified for over 10 years.
  • http://ww2.justanswer.com/uploads/dramey04/2009-08-31_234152__083109_1938a.jpg dramey's Avatar

    dramey

    ASE Certified Technician

    Satisfied Customers:

    663
    have worked on volvo's for 4 years and am a ase master mechanic. current shop foreman
  • http://ww2.justanswer.com/uploads/Barlogio/2009-06-17_004912_Copy_of_Picture_25.jpg Jim B's Avatar

    Jim B

    ASE Certified Technician

    Satisfied Customers:

    496
    40 years Import and domestic AAA Approved Shop owner 30 yrs
  • http://ww2.justanswer.com/uploads/tsmodie/2009-6-10_144056_tim.jpg Tim Mohr's Avatar

    Tim Mohr

    ASE MASTER TECH

    Satisfied Customers:

    437
    30 YRS EXPERIENCE, FOREIGN AND DOMESTIC, GAS AND DEISEL
  • http://ww2.justanswer.com/uploads/35/350matt/2012-6-7_182356_matsavatr.64x64.jpg Matt's Avatar

    Matt

    Engineer

    Satisfied Customers:

    259
    Mechanical Engineer with 20 years experience in the auto industry, 8 yrs in formula 1 engine testing