How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Mike, volvo Tech Your Own Question

Mike, volvo Tech
Mike, volvo Tech, Technician
Category: Volvo
Satisfied Customers: 1303
Experience:  20+ yrs volvo technician, Ase A1-A8, L1, A/C certified
12611739
Type Your Volvo Question Here...
Mike, volvo Tech is online now
A new question is answered every 9 seconds

99 volvo v70: rear hatch is stuck in valet lockout mode..owners manual

Resolved Question:

I have a 99 volvo v70 XC. I believe the rear hatch is stuck in valet lockout mode. I read the owners manual and it said to turn the lock to the horizontal position to allow for access. The problem is it happens to have now place to inset the key in the rear. I looked behind the little flip down and there is a black plug where you would expect the lock mechanism to be. The carpet on the rear hatch also covered the child lock. This is a model without a third row seat. Please help. I need a way to lock and unlock this with out having to climb into the back of the car.
Submitted: 5 years ago.
Category: Volvo
Expert:  Mike, volvo Tech replied 5 years ago.
If you climb in the back and unlock it with the knob can you open it with the latch? I have seen alot of wiring harness break causing the lock not to work. Also the latches go bad not allowing you to open the tailgate.
Customer: replied 5 years ago.
Yes. The knob functions just fine. Infact if you raise the tailgate and try the any of the lock buttons the rear hatch lock responds. Once you lower the hatch i would say below 90 degrees it stops responding to any of the automatic lock sources. This leads me to believe that the actuator, switches and wiring are more than likely intact. unless of course there is a short being cause by lowering the tailgate a certain distance.... I guess that makes a little since to me, or perhaps damage to some of the wiring is creating a short by putting tension on a wire when lowering the tailgate...
Expert:  Mike, volvo Tech replied 5 years ago.

The wire(s) for the lock are broken in the harness and the best fix is to replace the harness. they could probably be fix as a temp fix. but suggest the harness. the harness starts at rear panel behind the left taillight and goes into the tailgate. most dealers I suspect should have one in stock. we stock the harness due to the frequency of replacing them.

Mike, volvo Tech, Technician
Category: Volvo
Satisfied Customers: 1303
Experience: 20+ yrs volvo technician, Ase A1-A8, L1, A/C certified
Mike, volvo Tech and 6 other Volvo Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • The nearest Volvo dealer is 160 miles away. Best $15 bucks I have spent in a long time! Paul M Corpus Christi, TX
< Last | Next >
  • The nearest Volvo dealer is 160 miles away. Best $15 bucks I have spent in a long time! Paul M Corpus Christi, TX
  • I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry. Stephanie P Elm City, NC
  • used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future. David L. Richmond, TX
  • 9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much. Phil Marysville, CA
  • Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible. Charles Walnut Creek, CA
  • As a single woman, I really appreciate an excellent and affordable opinion.
    Thank you Geordie, I will not hesitate to contact justanswer in the future!
    Sue Charleston, WV
  • Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, Frank...you do indeed know your stuff. Jim Castleberry, FL
 
 
 

Meet The Experts:

 
 
 
  • Enes

    VOLVO Technician

    Satisfied Customers:

    4240
    15+YEARS WITH VOLVO AS THE MASTER VOLVO MECHANIC&Ase
< Last | Next >
  • http://ww2.justanswer.com/uploads/enesd/2009-12-27_031829_eneswork.jpg Enes's Avatar

    Enes

    VOLVO Technician

    Satisfied Customers:

    4240
    15+YEARS WITH VOLVO AS THE MASTER VOLVO MECHANIC&Ase
  • http://ww2.justanswer.com/uploads/IN/InTheIROC/2011-8-10_4561_5454.64x64.jpg Andy's Avatar

    Andy

    Volvo Expert Technician

    Satisfied Customers:

    3008
    One of only a handful of ACTUAL Volvo dealership technicians on JA, ASE Master Certified with L1
  • http://ww2.justanswer.com/uploads/VO/volvoexpert1/2012-6-7_32422_Billand54Merc2avitar3.64x64.JPG volvoexpert1's Avatar

    volvoexpert1

    ASE Certified Technician

    Satisfied Customers:

    990
    Volvo Master Technician with 15 years excusively with Volvos. Also ASE L1certified for over 10 years.
  • http://ww2.justanswer.com/uploads/dramey04/2009-08-31_234152__083109_1938a.jpg dramey's Avatar

    dramey

    ASE Certified Technician

    Satisfied Customers:

    663
    have worked on volvo's for 4 years and am a ase master mechanic. current shop foreman
  • http://ww2.justanswer.com/uploads/Barlogio/2009-06-17_004912_Copy_of_Picture_25.jpg Jim B's Avatar

    Jim B

    ASE Certified Technician

    Satisfied Customers:

    496
    40 years Import and domestic AAA Approved Shop owner 30 yrs
  • http://ww2.justanswer.com/uploads/tsmodie/2009-6-10_144056_tim.jpg Tim Mohr's Avatar

    Tim Mohr

    ASE MASTER TECH

    Satisfied Customers:

    437
    30 YRS EXPERIENCE, FOREIGN AND DOMESTIC, GAS AND DEISEL
  • http://ww2.justanswer.com/uploads/35/350matt/2012-6-7_182356_matsavatr.64x64.jpg Matt's Avatar

    Matt

    Engineer

    Satisfied Customers:

    259
    Mechanical Engineer with 20 years experience in the auto industry, 8 yrs in formula 1 engine testing