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crash2199
crash2199, Technician
Category: Camera and Video
Satisfied Customers: 18518
Experience:  10+ years
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I have a Coolpix A100. It said that this card can not be

Customer Question

I have a Coolpix A100. It said that this card can not be used. It has been working fine until we arrived at the Dead Sea in Israel. It is new as I bought it 4 days ago. Now it does nothing and does not respond to charging the battery
JA: What's the make/model of your camera? How old is it?
Customer: Nikon CoolPix A100. I bought it 4 days ago.
JA: What happened right before this popped up? What troubleshooting have you tried?
Customer: It was working fine. I took 1 picture at the Dead Sea and the message popped up. THere appeared to be moisture on the card and battery. Now it does not respond
JA: Anything else you want the camera expert to know before I connect you?
Customer: What do I do to get it to work
Submitted: 11 days ago.
Category: Camera and Video
Expert:  crash2199 replied 11 days ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  crash2199 replied 11 days ago.

Does the camera have water damage?

Customer: replied 11 days ago.
No water damage unless there was condensate caused by being at the Dead Sea
Customer: replied 11 days ago.
I do not have a phone only Email
Customer: replied 11 days ago.
Are you still there?
Expert:  crash2199 replied 11 days ago.

Yes, I am still here.

If there was condensation then it is possible that there is damage to the inside of your camera.

Expert:  crash2199 replied 10 days ago.

I am checking back up on you about your issue. If the issue is resolved or you do not need anymore help, please rate our session as 5 stars and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.

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