How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Richard Your Own Question
Richard, Technician
Category: Camera and Video
Satisfied Customers: 36117
Experience:  Extensive knowledge in a very wide range of subjects
Type Your Camera and Video Question Here...
Richard is online now
A new question is answered every 9 seconds

Trying to find my camera, serial number is 032024014458,

Customer Question

Trying to find my camera, serial number is *****
JA: What's the exact make and model of the camera? And can you guesstimate how old it is?
Customer: Canon EOS 6D
JA: What happened right before this popped up? What troubleshooting have you tried?
Customer: I'm sorry, what do you mean what popped up?
JA: Anything else you want the camera expert to know before I connect you?
Customer: No thats it
Submitted: 11 days ago.
Category: Camera and Video
Expert:  Richard replied 11 days ago.

Hi there and welcome

Can you tell me what you mean with finding the camera? You are physically trying to locate it?

Customer: replied 11 days ago.
Customer: replied 11 days ago.
Can you help?
Expert:  Richard replied 11 days ago.

ok, there is no communications though on its location with any service, unlike you have with a Smartphone

Unfortunatly tracking it remoyley is not possible.

Customer: replied 11 days ago.
Even with the serial number? Has anyone else registered it?
Expert:  Richard replied 11 days ago.

Even with that, no they wont register it or be able to.

But there is no way to physically track it sorry

Customer: replied 11 days ago.
Will the serial number not tell who it is linked to?
Customer: replied 11 days ago.
Don't need it tracked just trying to find out where it is or who is using?
Expert:  Richard replied 11 days ago.

No, the serial number is ***** linked, they would need to go to the website and actually register it which has not been done, and which is not common in my experience when stolen or even found

Customer: replied 11 days ago.
the serial number doesn't show who purchased or anything? Thanks
Expert:  Richard replied 11 days ago.

No, it is only for manufacturing and warranty tracking (when it is returned)

If you would like any additional information or assistance, please do not hesitate to let me know.

Else if you can take a second to rate my service by clicking one of the stars at the top of the screen then submit, that would be greatly appreciated.

Thank you