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Richard
Richard, Technician
Category: Camera and Video
Satisfied Customers: 34678
Experience:  Extensive knowledge in a very wide range of subjects
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I have D5300 which nearly new (less than 500 photos).

Customer Question

I have D5300 which nearly new (less than 500 photos).
JA: What's the make/model of your device? How old is it?
Customer: Whenever I turn off the camera, when I turn it back on, it will not function. I hear a sound but there is no info in viewer, no focus, nada. I have to play around with the switches, turn it on off many times, jiggle the mounet etc and then sometimes it starts ro function normally. It does this with my two lenses DXSWM VR ED IF 18-200 and also with my 70-300. Any suggestions?
JA: How long has this been going on? What troubleshooting have you tried?
Customer: N
JA: Anything else you want the electronics expert to know before I connect you?
Customer: From the first few times I have used it. It was not as bad initially.
Submitted: 12 days ago.
Category: Camera and Video
Expert:  Richard replied 11 days ago.

Hi there and welcome

Can you remove the battery please then hold the shutter button down for 60 seconds then release.

Wait 5 minutes, put the battery back in and turn it on.

Tell me please if it now operates correctly

Thank you