How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Robert French Your Own Question
Robert French
Robert French,
Category: Camera and Video
Satisfied Customers: 57
Experience:  network administrator at PECU
98220121
Type Your Camera and Video Question Here...
Robert French is online now
A new question is answered every 9 seconds

I have a JVC GZ-MG275AA Camcorder. I am an 80year old and

Customer Question

I have a JVC GZ-MG275AA Camcorder. I am an 80year old and can't find how to connect to the PC which now has Windows 10. Can you please give me a simple way to do so please?
JA: What's the make/model of your camera? How old is it?
Customer: JVC GZ-MG 275AA About 10 years old.
JA: What happened right before this popped up? What troubleshooting have you tried?
Customer: I am an 80 year old with limited knowledge on how to trouble shoot
JA: Anything else you want the camera expert to know before I connect you?
Customer: No thank you
Submitted: 2 months ago.
Category: Camera and Video
Expert:  Robert French replied 2 months ago.

Hello, my name is ***** ***** I will do my best to help you today!

Expert:  Robert French replied 2 months ago.

If you have the CyberLink software and the usb cable that came with the camera you can plug it into your pc and open the CyberLink software and click Direct Backup.

Let me know if you have anymore questions or need any help, otherwise I would appreciate it if you could rate my service today.

Thank you,

Robert

Expert:  Robert French replied 2 months ago.

Hello,

Just checking to see if you needed anymore help.If you have anymore questions let me know, otherwise I would appreciate it if you could rate my help. Thank you,Robert