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Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5016
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
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My DMC-ZS-6 shows a screen saying ,"system error (focus)" It

Customer Question

My DMC-ZS-6 shows a screen saying ,"system error (focus) "
JA: What's the make/model of your device? How old is it?
Customer: It is a DMC-ZS-6 ,sn =FNOJA004860 , it's several years old.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: One week ,I have turned the camera on and off , removed and replaced the fully charged battery and the photo card.
JA: Anything else you want the electronics expert to know before I connect you?
Customer: When turned on there is a buzzing noise I have not heard before
Submitted: 5 months ago.
Category: Camera and Video
Expert:  Dan replied 5 months ago.

Hello and thank you for your question. I look forward to assisting you today. You are experiencing a lens error. Try turning the camera on and very gently rock the lens side to side while pulling it out of the camera body.