Camera and Video
Ask a Camera and Video Question, Get an Answer ASAP!
Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.
When the AC Adapter and USB Cable are connected to the camera to charge the rechargeable battery with the battery at or very near full exhaustion, the battery sometimes cannot be charged.
You could try using an external charger to charge the battery.
Or you could try updating the firmware on the camera - an official firmware update has been released a while ago that solves this issue.
--------------------Your satisfaction is my priority; Kindly take a moment to rate my service 5 stars and press submit at the top of your question page so I am rewarded for my time; tips appreciated :)You can always reply back at any time if you need any further assistance at all.Pete.--------------------
Hi, just checking in on your question. If the issue is resolved or you do not need anymore help, please rate our session as 4 stars or more and press submit so I am credited for my time, otherwise please reply back so we can continue with the issue.