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Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5017
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
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I have jpeg files on my laptop from my blackberry camera but

Customer Question

I have jpeg files on my laptop from my blackberry camera but when transferred to my canon a420 camera it wont pick them up
JA: What's the exact make and model of the camera? And can you guesstimate how old it is?
Customer: its a canon powershot a420 I anted to print some photos on my canon printer
JA: What happened right before this popped up? What troubleshooting have you tried?
Customer: it just wont recognise the files on the camera
JA: Anything else you want the camera expert to know before I connect you?
Customer: no
Submitted: 5 months ago.
Category: Camera and Video
Expert:  technicalcat replied 5 months ago.

Hello, and thank you for using this service.
I will help you now.

The camera may have trouble with the file format created by the blackberry. Is this the first time you've tried to copy images from the the blackberry to the canon?

Customer: replied 5 months ago.
I'm copying from my computer to the canon but they were originally taken from my blackberry. I can't print from my computer to the camera as it won't recognise the camera as it's too old.