Camera and Video
Ask a Camera and Video Question, Get an Answer ASAP!
Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.
Ensure the electronic contacts on the lens body are clean and also the contacts on the camera body are clean too.
Ensure the lens is connected securely and correctly to the camera body.
If you still have a problem after cleaning and reconnecting, test the lens on a different camera body.
If the lens has the same problem on several camera bodies then it will require a repair.
You can arrange a repair at:
--------------------Happy New Year!Your satisfaction is my priority; Kindly take a moment to rate my service 5 stars and press submit at the top of your question page so I am rewarded for my time; tips appreciated :)You can always reply back at any time if you need any further assistance at all.Pete.--------------------
Hi, just checking in on your question. If the issue is resolved or you do not need anymore help, please rate our session as 4 stars or more and press submit so I am credited for my time, otherwise please reply back so we can continue with the issue.