Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.
The default administrator account is Username: admin and no password ***** ***** with it.
It that doesn't work, then you will need to contact Fluoreon with the channel number of your DVR, a picture of your DVR as well as the loading page of your CMS Monitoring Software.
They will then provide you with a superpassword ***** to reset your box.
You can contact them by E-mail: *****@******.***
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