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Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5016
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
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My Nikon D3400 will not connect to SnapBridge. Keeps asking

Customer Question

My Nikon D3400 will not connect to SnapBridge. Keeps asking for the camera name but not allowing me to type in details
JA: What's the exact make and model of the camera? And can you guesstimate how old it is?
Customer: i brought it about 3 weeks ago
JA: What happened right before this popped up? What troubleshooting have you tried?
Customer: i attempted to connect when in Africa last week but assumed it was the ropes internet connection there. Now I am home it is still just rotating that circle saying enter camera name but won't allow me to type
JA: Anything else you want the camera expert to know before I connect you?
Customer: no just need to be connected so I can transfer my pics
Submitted: 6 months ago.
Category: Camera and Video
Expert:  Steve G. replied 6 months ago.

Hello there and welcome to Just Answer. My name is ***** ***** I will be assisting you today. I am an engineer with over 30 years of electrical and electronic training, repair and installation experience. I will try and answer your question accurately and precisely so that we can get you on your way.

I need to gather some more information from you in order to help.

What kind of smart device are you wishing to pair with the Nikon?

Please let me know.

Steve