How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Russell A. Your Own Question
Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5014
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
24675295
Type Your Camera and Video Question Here...
Russell A. is online now
A new question is answered every 9 seconds

My CoolPix S3700 does not focus - the monitor is a shadowy

Customer Question

My CoolPix S3700 does not focus - the monitor is a shadowy white blur. This developed when used in Chile and I recharged using 240v electricity. It is probably a battery issue but I wonder if it is worse? Please advise. JM
JA: What's the make/model of your device? How old is it?
Customer: It is a Nikon CoolPix S3700 and was purchased on 4 November 2015 so it is fairly new. JM
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I've done a reset to original settings; pressing the focus button to the mid-point several times; recharged the battery. JM
JA: Anything else you want the electronics expert to know before I connect you?
Customer: That's about it. Thanks. JM
Submitted: 4 months ago.
Category: Camera and Video
Expert:  Russell H. replied 4 months ago.

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

Was the Nikon camera in question bought in Canada or the US? or elsewhere?

And, was it charged through a power adapter?