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Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5016
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
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I have a Conon PowerShot A1100 IS that I like a great deal.

Customer Question

I have a Conon PowerShot A1100 IS that I like a great deal. Until recently, I have been downloading photos to my PC, operating on Windows Home, using the software that came with the camera. All I had to do was attach the camera and the software appeared on my screen. Now the download software doesn't appear and I can't download my photos.I have attempted to re-download the software but that doesn't work and the software is nowhere in my system.What do I need to do to get back in business?
Submitted: 7 months ago.
Category: Camera and Video
Expert:  Dan replied 7 months ago.

Hello and thank you for your question. I look forward to assisting you today. The software isn't really needed. All you need to do is insert the SD memory card from the camera into the media port of your computer, and you can transfer the photos directly.