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Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5016
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
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I set up my camera inside got pictures when I pushed the

Customer Question

I set up my camera inside got pictures when I pushed the manual button set it up on aim the littlr red lite was blinking no flash on led,pushedthe test button battery level was good the awake,camera,server lights came on,set camera on quick start no pictures last nite . the pictures I took inside yesterday apparently showed up at your site whats happening
JA: What's the exact make and model of the camera? And can you guesstimate how old it is?
Customer: 888i purchased it at Gander Mountain Brainerd MN on 11/17/2016
JA: What happened right before this popped up? What troubleshooting have you tried?
Customer: just useing the test button everything works when I do that
JA: Anything else you want the camera expert to know before I connect you?
Customer: the deer are eating all my corn
Submitted: 6 months ago.
Category: Camera and Video
Expert:  Russell H. replied 6 months ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

When you were trying the camera indoors,

A. were the lights On ? or was it dark ?

B. was the camera set on "Time Exposure" or the equivalent (i.e. taking a picture only once in a long while) ?

C. did you try walking in front of the camera and standing there?

I think that it might be, for this camera model and certain settings values set on it, that it would only work aside from 'test' mode, indoors, if you had A=Dark, B=No, and C=Yes.

Customer: replied 6 months ago.
It was light inside during the day pictures worked fine I assume it was when I pushed the manual button, I got an email from moultrie they had pictures when I set it up outside I got no picture even though the test button worked
Expert:  Russell H. replied 6 months ago.

Whether you get pictures depends upon whether the camera is set to take pictures once an hour (for instance), rather than on some triggering detection... or set to take pictures when IR sensors trigger owing to the presence of e.g. a warm body, an animal (or even a car perhaps, which has a considerable IR signature)... ?

Customer: replied 6 months ago.
No answers just more charges not happy with your service
Expert:  Russell H. replied 6 months ago.

What extra charges? I have provided your answer.

Was it a solicitation for phone service or remote service? just ignore it, that comes from the system not from me.

If you have a concern about actual charges by JustAnswer, let me know, and I will provide information.