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Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5011
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
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Now that Nikon has archived the S6500 camera, what camera

Customer Question

Now that Nikon has archived the S6500 camera, what camera with similar capabilities do you recommend. My S6500 camera will not open up. Thanks.
JA: What's the exact make and model of the camera? And can you guesstimate how old it is?
Customer: It is a S6500, Nd I don't have the make and model information available. I is about 3 years old.
JA: What happened right before this popped up? What troubleshooting have you tried?
Customer: I have changed batteries at a battery outlet that specializes in all types of batteries. Just before this happened, I charged the camera battery for an extended amount of time.
JA: Anything else you want the camera expert to know before I connect you?
Customer: No, other than it was operating properly until I took it off the extended period of charging.
Submitted: 14 days ago.
Category: Camera and Video
Expert:  Richard replied 14 days ago.

Hi there and welcome
Can you remove the battery please then hold the shutter button down for 60 seconds then release.
Wait 5 minutes, put the battery back in and try to turn it on.
Tell me please if it now starts correctly
Thank you

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