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Russell H.
Russell H., Service Tech
Category: Camera and Video
Satisfied Customers: 9952
Experience:  8+ years of professional experience
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Canon Eos 3D. When I push the shutter button the camera

Customer Question

Canon Eos 3D. When I push the shutter button the camera starts the self timer and then the flash goes off. Can not stop it from doing this at any setting.
JA: What's the exact make and model of the camera? And can you guesstimate how old it is?
Customer: Canon 30D About 18 years old. Was still working fine up till six mounths ago.
JA: What happened right before this popped up? What troubleshooting have you tried?
Customer: Went right from being OK to this problem. Tried shooting at every possible setting. Actually when it does go off it takes a good picture. It's like taking a self portrait with a tripod. Push the button and have time to get in front of the camera.
JA: Anything else you want the camera expert to know before I connect you?
Customer: One more thing. I have several lenses. Same problem when using any one.
Submitted: 3 months ago.
Category: Camera and Video
Expert:  Russell H. replied 3 months ago.

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

When your Canon camera behaves in an obstinate way, it may be a sign it needs to have its obscurer settings returned to the factory defaults, to cure it.

But your camera is 18 years old, you say. If you have not treated it perfectly well at all times, that much age is enough to make one suspect, this is actually a control circuitry problem.

So, aside from trying a Settings Reset, and also the following, one should consider having it repair-serviced...especially if these measures fail...:

Try removing the batteries, and leaving the camera on a (dry, non-humid, non-dusty) shelf for overnight. Then put the batteries back in and try the camera again.

Questions about how well your camera has been cared for in its 18 years:

Has the camera been dropped or otherwise subjected to mechanical shock(s) in its lifetime?

Has the camera been operated in or subjected to, temperatures below 32 degrees F (freezing point) or above about 100 degrees F ?

Has it ever been subjected to a humidity higher than 85 % or gotten wet ?

Has the camera been operated in a gritty or sandy environment, such as a beach, a seaside, a construction site, or the like?

Let me know what you think, and whether you need any further information, please. I will advise you further as appropriate.