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Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5011
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
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SyShare C813 - It is a while since I used - perhaps I have

Customer Question

syShare C813 - It is a while since I used - perhaps I have forgotten something ANyway, I take a picture and review it - OK When I take another piecture, only one picture remains
JA: What's the make/model of your camera? How old is it?
Customer: EasyShare C813 - cannot remember when I purchased it but I have moved and seem to have forgotten what to do. Take one picture - Ok but when I take another it is not there. Never had this problem before and in fact a wonderful little camera
JA: What happened right before this popped up? What troubleshooting have you tried?
Customer: Sorry what do you mean exactly. I cannot find any troubleshooting for this. Do I have to take a picture and then SAVE it and if so, have forgotten what to do
JA: Anything else you want the camera expert to know before I connect you?
Customer: Don't think so and thanks
Submitted: 26 days ago.
Category: Camera and Video
Customer: replied 26 days ago.
I presume I can check out as it appears you are sending me an email if you can answer my question. SOrry to be a nuisance and many thanks. Margaret
Expert:  Russell H. replied 26 days ago.

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

Yes, you may return to this case at any time through this page:

http://www.justanswer.com/video-camera-repair/a0mmb-syshare-c813-used-perhaps.html

I think that you may need to put a memory card into the camera, or it may not have enough memory to store more than one photo.

Do you have a memory card in the camera at present? if so, of what 'size' or total capacity is the current memory card (not all sizes will work properly) ?

Customer: replied 26 days ago.
As I said in my previous request, I have not used the camera for a while because of moving, etc. and as such, forgot there was a memory card in the camera. (I am getting forgetful these days - 89 yesterday!!)
I presume the booklet I got with the camera will tell me where this memory card is? I will get back to you after checking and thanks a lot for your reply. Margaret
Expert:  Russell H. replied 26 days ago.

OK... let me know if it turns out OK. Also let me know if there's any difficulty or puzzle as to what to do etc.

Here's a basically guiding picture, of how and where the memory card can be put into the camera:

https://d3nevzfk7ii3be.cloudfront.net/igi/QeCb5RKBrLbkTJCn.medium

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