Hello, my name is***** to Justanswer! Give me just a few minutes to look up some specifics, I'm working on this now.
Restart your iPhone, and then tell me if it works.
What happens when you try to connect?
Hmm, ok, I want you to uninstall the app on your phone, and re-install it. A bug in the software is my first concern.
Hi there and welcomeCan you remove the battery please then hold the shutter button down for 60 seconds then release.Wait 5 minutes, put the battery back in and try to turn it on.Tell me please if it now starts and connectsThank you
On the iPhone go to settings, general, reset, reset network settings
Then try to connect
Let me know the results please.