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Rusty, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5784
Experience:  Over 20 years electronics experience. Let my expertise help solve your problems.
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I just purchased an Olympus omd em10 2 and I just took it

Customer Question

I just purchased an Olympus omd em10 mark 2 and I just took it out of the box charged the battery and I can't get the electronic viewfinder to turn on. The LCD screen works fine but all I get is black when I switch to the evf. I have tried resetting but to the same results
JA: What's the make and model of your tv, and has turning it on been a problem in the past?
Customer: No tv I've got a camera issue
JA: What happened right before this popped up? What troubleshooting have you tried?
Customer: Restored to factory settings that is all
JA: Anything else you want the camera expert to know before I connect you?
Customer: No that is all
Submitted: 3 months ago.
Category: Camera and Video
Expert:  Rusty replied 3 months ago.

Hello, my name is***** to Justanswer! Give me just a few minutes to look up some specifics, I'm working on this now.

Expert:  Rusty replied 3 months ago.

Do you still need help with this?

Customer: replied 3 months ago.
I do. I've been thinking of sending it back but if I can fix it I would be psyched
Expert:  Rusty replied 3 months ago.

I'm sorry to keep you waiting. I cannot find any info on this problem. Don't rate my answer, and you won't be billed. Your deposit will be refunded if another expert cannot help you.