How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask crash2199 Your Own Question
crash2199
crash2199, Technician
Category: Camera and Video
Satisfied Customers: 17185
Experience:  10+ years
50836188
Type Your Camera and Video Question Here...
crash2199 is online now
A new question is answered every 9 seconds

What EOS DIGITAL Solution Disk do I need for my 60d, Canon

Customer Question

What EOS DIGITAL Solution Disk do I need for my 60d
JA: What's the make/model of your camera? How old is it?
Customer: Canon EOS 60D 18mp . About 3 years old.
JA: What happened right before this popped up? What troubleshooting have you tried?
Customer: I've tried to download dpp for Raw editing and I can only bring up my JPEG photos and CR2 box is empty
JA: Anything else you want the camera expert to know before I connect you?
Customer: This is my problem
Submitted: 4 months ago.
Category: Camera and Video
Expert:  crash2199 replied 4 months ago.

Hi!

You can download all of the software for your 60D here: https://www.usa.canon.com/internet/portal/us/home/support/details/cameras/support-dslr/eos-d60

All of the software available will be listed at the bottom of the page -- You do not need the Solution Disk (which has the same information)

If you can take a minute and use the rating system to rate our session as 3 stars or higher and press Submit so I am credited with helping you.

Expert:  crash2199 replied 4 months ago.

I have not heard back from you in a while -- If the issue is resolved, please rate our session as 4 stars or more and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.