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Pete
Pete, Electronic Engineer
Category: Camera and Video
Satisfied Customers: 16505
Experience:  Over 16 years of experience installing and repairing electronics.
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I have a Moultrie camera and can not find my book and do not

Customer Question

I have a Moultrie camera and can not find my book and do not remember my security code can I reset it to a number that I can hopefully remember and write down
JA: What's the exact make and model of the camera? And can you guesstimate how old it is?
Customer: It is a Model MCG-12596 and it is three years old
JA: What happened right before this popped up? What troubleshooting have you tried?
Customer: I tried a number that I thought might be my security code and hit enter after entering it but it did not work
JA: Anything else you want the camera expert to know before I connect you?
Customer: No
Submitted: 3 months ago.
Category: Camera and Video
Expert:  Pete replied 3 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 3 months ago.

The code is a security feature that cannot be reset by the user.

To reset a forgotten security code, you will need to contact Moultrie first.

You can contact Moultrie at: https://www.moultriefeeders.com/contact-us

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