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crash2199
crash2199, Technician
Category: Camera and Video
Satisfied Customers: 16869
Experience:  10+ years
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I have an hc-w850m camera 18months old and the viewfinder

Customer Question

i have an hc-w850m camera 18months old and the viewfinder has stopped working. is the a reset or something i can do to get it going again
JA: OK. To minimize me, please click the down arrow at the top right corner of this box.
Customer: don't want to minimise want help please
JA: What's the exact make and model of the camera? And can you guesstimate how old it is?
Customer: hc-w850m camera 18months old
JA: How long has this been going on? What troubleshooting have you tried?
Customer: haven't used it for a few months. got it out at the weekend. tried touch screen. plugged into computer but no luck
JA: Anything else you want the electronics expert to know before I connect you?
Customer: no
Submitted: 3 months ago.
Category: Camera and Video
Expert:  crash2199 replied 3 months ago.

Hi!

In this case, you will need to contact Panasonic warranty support at 09(###) ###-####which is open M-F 8:30-5pm.

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