Hello and welcome to JustAnswer, I look forward to assisting you today. Feel free to disregard the Premium Service Offer. That is an automated popup initiated by the web site. You con go to this LINK and download your software. You can also insert the SD card from the camera directly into your PC provided you have a media port and copy the files directly.
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You will not be able to find the software online. There are updates but they need the original install.You should be able to call Canon and ask for that however, you don't really need the software. The camera's SD card(s) can be read by any card reader/card slot in any laptop or computer. There are tons of better software solutions - free solutions that you can use to view and edit your movies. Windows Movie Maker is built right into Windows for example.The number for Canon US is(###) ###-#### I'm positive that if you tell them what happened, they will send you the disc or maybe give you a one time download link via email.
Please let me know if you need the number for a different country. I'm not 100% sure of your location.Best regards.