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Pete
Pete, Electronic Engineer
Category: Camera and Video
Satisfied Customers: 16895
Experience:  Over 16 years of experience installing and repairing electronics.
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T MY PICTURES INTO MY COMPUTER I HAME MICRO WINDOWS 10..ITS

Customer Question

T MY PICTURES INTO MY COMPUTER I HAME MICRO WINDOWS 10..ITS HURTING MY BUSINESS
JA: What's the make/model of your camera? How old is it?
Customer: CANON...3-4 YR..?....MODEL ??
JA: What happened right before this popped up? What troubleshooting have you tried?
Customer: SINCE WIND.10 WAS PUT ON I CANNOT PUT PUT PICS INTO COMPUTER AT ALL...I HAD PICASA W.10 DOESNT WANT TO BOTHER..DO YOU HAVE ANYTHING I CAN USE TO GET THE PICS IN???
JA: Anything else you want the camera expert to know before I connect you?
Customer: THSTSABOUT IT I JUST WANT TO GET PIC FROM CAMERA INTO COMPUTER..I AM NOT TO COMPUTER SAVVY
Submitted: 6 months ago.
Category: Camera and Video
Expert:  Pete replied 6 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 6 months ago.

What happens when you connect the camera to the computer - does it show up as an external device?

Would you like remote assistance to troubleshoot this?

Expert:  Pete replied 6 months ago.

Hi, just checking in on your question, do you need any further assistance?