I'm sorry about the issue. Is there any error or message?
When did you upgrade to Windows 10?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?Please reply at the box below. Thank you,
Please click on the website below:
, then save the download file called ksdw31.4a-installer.zip
; wait for it to finish downloading (this may take long since it's a big software.)
; once downloading is finished, then open the download file ksdw31.4a-installer... and install it.
- Once installation is finished, then open the program Digital Photo Professional and/or EOS Utility, etc. and use it and check.
Please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,