Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.
I presume that the message about the dial being in the wrong position (a very rare error mention, hardly ever mentioned in any source I can find) is regardless of what position the dial is in at camera startup time ?
How old is the camera? in months or years since you bought it.
Has the camera been dropped or otherwise subjected to mechanical shock(s) in its lifetime?
Has the camera been operated in or subjected to, temperatures below 32 degrees F (freezing point) or above about 100 degrees F ?
Has it ever been subjected to a humidity higher than 85 % or gotten wet ?
Has the camera been operated in a gritty or sandy environment, such as a beach, a seaside, a construction site, or the like?
It's good to know that you apparently have been taking good care of your camera.
The mode dial position error has, in all cases I can discover, been very unpromising of a good result, to be quite honest. This suggests to me that,
A. we need more data on the problem, and
B. an original approach might be needed.
First, when turning it On, tell me what else shows on the screen aside from the error message? or, is it an error message and nothing else showing?
Second, what memory card do you have in the camera?
OK. Let's try this:
1. note what the battery charge indicator says. Full charge? less than full?
2. try powering the camera on with no memory card in it.
I have to suggest:
Try removing the batteries, and leaving the camera on a (dry, non-humid, non-dusty) shelf for overnight. Then put the batteries back in and try the camera again.
I hope that helps.
To resume this case after that is tried, just go to
Yes. To repeat:
Please understand, and review what I've already said:
[the error your camera is showing is] a very rare error mention, hardly ever mentioned in any source I can find...
This means that nobody is familiar with the error itself. Nobody is on record as ever curing it. Official documentation of the error and its significance is lacking.
Trying what I said is the best that can be tried at this point, I think.