thank you very much for your question. My name is***** and I will try to help you as quick possible.
Just to make sure, do you mean the "SD Card" instead of "SIM card"? I understand that you are trying to copy a film that you´ve recorded with the dashcam to your PC (Windows?) and you insert the SD card into the PC but then don´t know how to copy the film? Just let me know if I am right with my assumptions and then we will walk through this step by step.
Thanks for your patience and best regards,
Great, thank you. Would you prefer that I log into your PC and show you how to do it?
Thank you, ***** *****´t you say you want to first copy some films over to your PC?
You would download a small remote-software program and then we get connected. Before that, I´d have to make you an offer for a remote-assistance or you request one (the price will be the same, regardless of if you request it or I offer it to you).
Thank you as well and that is great to hear. How should we continue from here, can I do anything else for you? Have you still been happy with me?