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Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5011
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
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My d750 is displaying a r11 err, D750 less thaN 1 yr,

Customer Question

My d750 is displaying a r11 err
JA: What's the make/model of your camera? How old is it?
Customer: D750 less thaN 1 yr
JA: What happened right before this popped up? What troubleshooting have you tried?
Customer: Replaced card, lens battery. It showed as soon as i turned my camer on
JA: Anything else you want the camera expert to know before I connect you?
Customer: It wont fire at all
Submitted: 1 month ago.
Category: Camera and Video
Expert:  Russell H. replied 1 month ago.

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

Have you tried a different lens mounted on the camera body, yet?

Customer: replied 1 month ago.
i have
Expert:  Russell H. replied 1 month ago.

I presume that the error R11 persisted then?

Customer: replied 1 month ago.
it wont go away or let me shoot. Ive tried multiple sd cards, lenses and batteries. Im told r codes have to do with the buffer but i wasNt shooting at the time it came up
Expert:  Russell H. replied 1 month ago.

Try removing the batteries, and leaving the camera on a (dry, non-humid, non-dusty) shelf for overnight. Then put the batteries back in and try the camera again.

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