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Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5011
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
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I have a D300 with a Nikon 24-124 VR lens that I've had for

Customer Question

I have a D300 with a Nikon 24-124 VR lens that I've had for some time. I am on a long sailboat trip and today my camera went dead--nothing on the display despite the battery being fully charged. In the last couple days I had a couple false cases of a dead battery. Is this something I can fix myself?
JA: What's the exact make and model of the camera? And can you guesstimate how old it is?
Customer: Nikon D300. I am the original owner, maybe 10 years old???
JA: What happened right before this popped up? What troubleshooting have you tried?
Customer: I removed the battery checked the battery contacts (and actually discarded one battery that had questionable contacts) and charged the two batteries that remain.
JA: Anything else you want the camera expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Camera and Video
Expert:  Russell H. replied 1 month ago.

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

Try cleaning the terminals in the battery compartment, after removing the batteries, first by rubbing off with a fresh pencil eraser, then by wiping the terminals off with cotton swabs moistened in rubbing alcohol, then letting them dry off for 5+ minutes with the battery compartment door open, then try turning the camera On again.

How long has the battery or batteries in the camera been in-use? If over a year, then you might possibly have a battery/batteries that are getting weak. Rechargeable batteries do get weaker with time, and eventually fail to deliver enough power to start up a device like a digital camera; they then need replacing. The replacement battery needs to be charged up for 6+ hours before its first use, owing to its having been on a shelf for a considerable time.

Some questions about the usage and care the camera has received:

Has the camera been dropped or otherwise subjected to mechanical shock(s) in its lifetime?

Has the camera been operated in or subjected to, temperatures below 32 degrees F (freezing point) or above about 100 degrees F ?

Has it ever been subjected to a humidity higher than 85 % or gotten wet ?

Has the camera been operated in a gritty or sandy environment, such as a beach, a seaside, a construction site, or the like?

Let me know as to these points, and how the recommendation to try that I have made turn out, please. If you need further help, I will provide it. If the case gets solved by my advice, please tell me so that I may close the case.

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http://www.justanswer.com/video-camera-repair/9z81a-d300-nikon-24-124-vr-lens-i-ve.html )

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