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Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5016
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
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My kodak z812 is is frozen in favorites mode........I've

Customer Question

my kodak z812 is is frozen in favorites mode........I've already tried removing the battery and memory card to no avail.
JA: What's the make/model of your camera? How old is it?
Customer: Kodak Z812 IS about 8 yrs old?
JA: What happened right before this popped up? What troubleshooting have you tried?
Customer: I downloaded the pictures to my computer. I've tried removing the battery and memory card
JA: Anything else you want the camera expert to know before I connect you?
Customer: no
Submitted: 8 months ago.
Category: Camera and Video
Expert:  Pete replied 8 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 8 months ago.

Have you tried selecting a different mode using the dial?

Customer: replied 8 months ago.
Customer: replied 8 months ago.
This is taking longer than I thought. I need to leave for work. Thanks anyway Pete. Please refund my $
Expert:  Pete replied 8 months ago.

Sorry for the delay. We can continue later if you prefer.

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