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Pete
Pete, Electronic Engineer
Category: Camera and Video
Satisfied Customers: 15773
Experience:  Over 16 years of experience installing and repairing electronics.
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I have a Nikon1 J3 and am not getting a picture on the

Customer Question

I have a Nikon1 J3 and am not getting a picture on the screen. It's black. Wondering how to trouble shoot this problem. Cannot take a picture.
Submitted: 1 month ago.
Category: Camera and Video
Expert:  Pete replied 1 month ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 1 month ago.

What happens if you try to take a picture - does the camera appear to work?

What happens if you view that picture on a computer - can you see it, or is it black?

Can you access the camera's on-screen menu?

Customer: replied 1 month ago.
I discovered that it is a lens issue covered under warranty by Nikon. Therefore I believe that I have solved the problem.
Expert:  Pete replied 1 month ago.

Ok, glad to hear you got it sorted!
Best,

Pete.

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