Hello and welcome to JustAnswer, I look forward to assisting you today. Feel free to disregard the Premium Service Offer. That is an automated popup initiated by the web site. Is your a camera a Z525 or a ZS25?
Not a bad idea to have a hard copy. Can you verify the camera model please?
Okay thank you. Have you changed the memory card recently?
Still with me?
No that's okay for now. Can you check the SD card and make sure it is not locked please? Look at the side of the card and you will see a small tab that will indicate a lock and unlock position.
Okay. Next go to the Playback menu in the camera and see it you have selected Protect. That will keep you from transferring photos to your card.
Is your camera in Manual mode? If not, change to that and check the menu again please.
No problem. Why don't you just get back to me when you return and we can continue from there?