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Pete
Pete, Electronic Engineer
Category: Camera and Video
Satisfied Customers: 15759
Experience:  Over 16 years of experience installing and repairing electronics.
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How can I get photos from my camera to my computer hard

Customer Question

How can I get photos from my camera to my computer hard drive
JA: What's the exact make and model of the camera? And can you guesstimate how old it is?
Customer: Canon Power Shot SX130 IS
JA: What happened right before this popped up? What troubleshooting have you tried?
Customer: I tried starting and connecting my camera but that gave me a long error number
JA: Anything else you want the camera expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Camera and Video
Expert:  Pete replied 1 month ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 1 month ago.

What type of computer are you using? Is it a Windows PC?

Normally you should be able to just connect the camera to the PC and access it as an external device, and select the photos that you wish to copy onto the computer.

Let me know if you would like remote assistance with this?

Customer: replied 1 month ago.
I am using a Windows 10 HP Envy
Expert:  Pete replied 1 month ago.

Can you see the camera detected when you go to "This PC" in Windows 10?

Customer: replied 1 month ago.
on the control panel
Expert:  Pete replied 1 month ago.

Ok but to access its contents you must open "This PC" first.

Can you see the camera when you go to "This PC" on your computer?

Customer: replied 1 month ago.
Expert:  Pete replied 1 month ago.

Ok, what happens when you open it up?

What folders do you see?

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