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Richard, Technician
Category: Camera and Video
Satisfied Customers: 30118
Experience:  Extensive knowledge in a very wide range of subjects
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My DMC -ZS50 camera has a very dark screen and one cannot

Customer Question

My DMC -ZS50 camera has a very dark screen and one cannot see the image at all.
JA: What's the exact make and model of the camera? And can you guesstimate how old it is?
Customer: It is one month old. It is a Lumix DMC-
JA: How long has this been going on? What troubleshooting have you tried?
JA: Anything else you want the electronics expert to know before I connect you?
Customer: I can see pictures that I have taken - the screen is normal for that
Submitted: 8 days ago.
Category: Camera and Video
Expert:  Richard replied 7 days ago.

Hi there and welcome

Can you remove the battery please then hold the shutter button down for 60 seconds then release.

Wait 5 minutes, put the battery back in and try to turn it on.

Tell me please if it now operates correctly

Thank you