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Richard
Richard, Technician
Category: Camera and Video
Satisfied Customers: 31162
Experience:  Extensive knowledge in a very wide range of subjects
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I have a canon 50d and i want to reset it to the factory

Customer Question

i have a canon 50d and i want to reset it to the factory original settings
JA: What's the make/model of your camera? How old is it?
Customer: Canon 50d
JA: What happened right before this popped up? What troubleshooting have you tried?
Customer: this website and others
JA: Anything else you want the camera expert to know before I connect you?
Customer: not really
Submitted: 1 month ago.
Category: Camera and Video
Expert:  Richard replied 1 month ago.

Hi there and welcome

My link below will show you exactly how to do this (with Screenshots)

https://support.usa.canon.com/kb/index?page=content&id=ART110529&actp=LIST&showDraft=false

If you have any problems, or would like any additional information or assistance, please do not hesitate to let me know.

Else if you can take a second to rate my service by clicking one of the stars at the top of the screen then submit, that would be greatly appreciated.

Thank you

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