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Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5011
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
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My D7000 is not being seen by my windows 10

Customer Question

My D7000 is not being seen by my windows 10
Submitted: 1 month ago.
Category: Camera and Video
Expert:  Viet - Camera Tech replied 1 month ago.

Hi,

I'm sorry about the issue. Was it working fine previously?

What's the model of your Windows 10 computer? Is it a laptop or desktop?

Is there a memory card slot on your computer?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you,

Expert:  Viet - Camera Tech replied 1 month ago.

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

Customer: replied 1 month ago.
I replaced the USB cable and now it's working fine. Thanks for trying anyway
Expert:  Viet - Camera Tech replied 1 month ago.

You're welcome. Great. Was that bad USB cable able to charge previously? But I'm glad you got it working now.

Do you have any other computer or electronics question / issue I can help with today?

Please let me know. Thank you for the update.

Customer: replied 1 month ago.
Not today thanks
Expert:  Viet - Camera Tech replied 1 month ago.

You're welcome. OK, we are canceling this for you. If you need anything else, please come back any time. Thank you,

Customer: replied 1 month ago.
Great thanks
Expert:  Viet - Camera Tech replied 1 month ago.

No problem.

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