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Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5011
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
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Is the Canon Elph 180 able to be used on an Apple computer?

Customer Question

Is the Canon Elph 180 able to be used on an Apple computer?
JA: I think they do a wonderful job. All Experts must pass our rigorous 8 Step Expert Quality Process. This ensures that you get the most knowledgeable, trustworthy help anywhere on the Internet. You can learn more about it here: http://ww2.justanswer.com/expert-quality-process
Customer: How do I install it?
JA: What's the make/model of your camera? How old is it?
Customer: Just bought it !
JA: What happened right before this popped up? What troubleshooting have you tried?
Customer: I was trying to install it, per the instruction sheet and cannot download it.
JA: Anything else you want the camera expert to know before I connect you?
Customer: Just if it is compatible with and iMac.
Submitted: 1 month ago.
Category: Camera and Video
Expert:  Viet - Camera Tech replied 1 month ago.

Hi,

I'm sorry about the issue. Yes, it is compatible. What happens when you turn on your camera, and connect it to your computer?

- Does the camera device icon show up on the Desktop screen and/or in Finder?

Please reply at the box below. Thank you,

Expert:  Viet - Camera Tech replied 1 month ago.

Can you please click on the Apple logo / menu at the top, then click on About this Mac..., then tell me your OS X version, such as 10.6, 10.7, 10.8, 10.9, 10.10, 10.11, etc.?

- Do you see if there is a memory card slot on your iMac computer?

- If you open the Image Capture application on your computer, does it detect the camera (or memory card)?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

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